Wednesday, September 7, 2011

Social Work: on communication

Here is a common complaint I hear at work:

"I am unhappy with my physcial therapy: (details...details...complaint...complaint).  I might as well just go home!"

My usual response:

"Yeah, I could understand how that would be frustrating.  Have you spoken to your physical therapist about it?"

Answer:

"No."

Me:

(waits for elaboration)..."Well, you should do that then."

1 comment:

  1. oh Alana, how ridiculous are you!?!? confront people with truth and honesty? you must be new to social work ;). I remember calling people to confront them for not showing up for therapy, me: "oh, so you're not interested in coming to therapy anymore? well I would have appreciated you giving me a call instead of wasting my time. I hope you lead an unsuccessful passive aggressive life!" ok, so I only said half of that and thought the rest! :) love you!

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